Google Chrome - Allow webcam and microphone permissions

  1. Click the camera icon (it may have a red X on it) in the right side of the URL bar.
  2. Select to “Always allow our meeting url to access your camera and microphone.”
  3. Click the “Done” button.

Refresh the webpage.

You may also manually check or add exceptions in your Chrome browser Settings. This is for Chrome 59 and above:

  1. Go to the Settings menu - in Chrome paste this into your URL bar: chrome://settings/content
  2. Click on either Mic or Camera to check your settings

See screenshot of Settings in Chrome:


If you do not see our service listed, it is likely that you did not allow access your mic or cam. Please see the top of the page to allow these.