What is Email Protection?
Email Protection is a proprietary advanced email security service designed to provide outstanding levels of protection against malware, spam, targeted and emerging email threats.
Why upgrading accounts to Email Protection?
Email Protection solution helps ensure that organization is protected from advanced and emerging email threats by using enhanced levels of email protection including email quarantine, improved spam filtering and message tracking.
Will mail flow be interrupted during this upgrade?
No, email services will not be interrupted.
How does the new Email Protection compare to Advanced Email Security?
Depending on the subscription plan, you will now have access to many additional email security features that were not previously available such as:
- Spam Quarantine
- Multiple Policy Support
- Greymail (Marketing) Email Detection
- Dangerous Attachment Policies
- URL Protection
- Anti-Phishing Protection
How will the current settings be migrated?
|Advanced Email Security||Email Protection|
|Spam sensitivity levels
|Default spam settings will be applied for:
This actions can be changed after upgrade. User Quarantine option is also available.
|Company Safe & Blocked Sender lists
|Company Safe & Blocked Sender lists will be migrated to Email Protection.
There are no limits for Safe & Blocked Senders. IP ranges and wildcards can also be added.
|Personal Safe & Blocked Sender lists||Personal Safe & Blocked Sender lists will continue to function as they do now.|
|Accept messages with dangerous attachment setting:
|Will be migrated accordingly:
Note: the features, options and settings available to you are subject to the subscription plan.
Will I start receiving Quarantine notifications?
Quarantine reports and notifications are only sent when using the User quarantine message routing option. After the upgrade, the routing option will be set to the Junk Email folder by default, although the User quarantine may be enabled at any time. Read the Knowledge Base article on Email Protection: Message Routing for more information.
What will I need to do after the upgrade?
We encourage you to log in to CONTROL PANEL, navigate to Services > Email Protection and verify the settings:
How is email filtered on Email Protection?
Email Protection uses a combination of complementary technologies and multiple email security engines to provide protection against known and emerging email threats.
Email Protection performs the following checks on all messages:
- Sender IP reputation
- Sender domain reputation
- Valid recipient
- Spam - signature reputation
- Spam - heuristics
- SPF / DKIM validation
- Sender DNS validation
- Safe and blocked sender validation
- Bulk message detection – IP reputation
- Bulk message detection - heuristics
- Impersonation and phishing detection
- Dangerous attachment handling
- Web links analysis
- Attachment reputation
- Attachment signature
- Attachment heuristics
Messages are assessed and categorized according to the collective results of all checks and are routed according to policy configuration.