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Yealink W52: Enhanced BYOP Instructions

Feature

*****  Any Yealink Devices trying to be BYOP'd MUST be using a Minimum Base Firmware of  25.73.0.40 *****

- Smarsh Hosted Services Firmware is 25.73.0.57 and is only available when the phone uses our configuration URL.

Yealink W52: Enhanced BYOP Instructions - Smarsh Hosted Services Internal Knowledge Base

Below is the process to provision a Yealink W52 DECT system as an Enhanced BYOP for customer equipment not provided by Smarsh Hosted Services

  1. Find out the IP address of the Yealink W52's base
    1. From a registered handset, press OK center button >> Status>> Base>> IP
  2. From a laptop or desktop computer that is connected to the same subnet as the base unit, type the base unit's IP address in the address bar of any web browser


  3. Log into to Yealink's W52P using admin/admin as the username and password


  4. Verify if the base has a firmware version of 25.73.0.40 or above from Status tab (Status>> Version>> Firmware Version). If not, upgrade the base unit using the attached firmware file via Phone>> Upgrade>> Select and Upgrade Base Firmware by clicking on the Upgrade button. 


  5. If your phone is from a previous provider you will need to Factory Reset it. Click Phone>> Upgrade>> Reset to Factory click Reset Now 

    **** If the Yealink W52 is New or was not used with a previous provider, skip to step 6**
      1. *** If you had to reset the base, wait until the Web Page returns back to the Base login screen before continuing *


  6. Click on Phone tab>> Auto Provision>> Provisioning Server, specify  https://config.accessline.com:6716/configServlet/Yealink >> Click Confirm button at the bottom of the page. (URL Must match exactly and is case sensitive)


  7. Click on Security tab>> Trusted Certificates>> Only Accept Trusted Certificates, set the value to Disabled (This is so that we can use the built-in device certificate from Yealink W52P) >> Click Confirm button at the bottom of the page.


  8. After that, the base unit will reboot/restart itself automatically and it will contact Smarsh Hosted Services's provisioning server to get the customized configuration settings.  Be sure to place test calls inbound and outbound to verify the functionality of the BYOP'd the hardware.
  9.  If the handsets are originally from a previous provider, follow the following handset Reset process.
    1. From the Handset go into; Settings >> System Settings >> Handset Reset