The article describes how to access and manage the Email Protection settings under the Email Management tab in CONTROL PANEL.

Email Management

With help of Email Management tools you can:

  • Locate and track emails across all mailboxes
  • Generate detailed reports for mail traffic on your account
  • Access Admin and User quarantine areas
  • Access Security Dashboard for overviewing security product activity on your account

To access Email Management, navigate to CONTROL PANEL > Services > Email Protection > Email Management.

Accessing Email Management

Read the Knowledge Base articles on Email Protection: Message Tracking and Email Protection: Email Reporting for more information on how to run a message track and create email reports. Refer to the section below for more information on Quarantine management.

Quarantine Management

Admin and User quarantine areas are two separate spaces that store end-users' quarantined messages. A message is routed either to Admin or User quarantine area depending on the Inbound policy mail delivery settings on your account. Note that emails with viruses are always routed to Admin quarantine.

Admin quarantine

As an Account Administrator, you can access the Admin quarantine area by logging into CONTROL PANEL > Services > Email Protection > Email Management > Admin quarantine. It will redirect you to the Admin portal where you can manage quarantined emails that will be routed there if they contain a virus or if Admin quarantine is chosen for handling incoming junk mail.

Read the Knowledge Base article on Email Protection: Admin Quarantine Management In CONTROL PANEL for more information.

User quarantine

To access User quarantine, navigate to CONTROL PANEL > Services > Email Protection > Email Management > User quarantine takeover:

You will be redirected to a new web page.

Read the Knowledge Base article on Email Protection: User Quarantine Management In CONTROL PANEL for more information.

Security Dashboard

To access the Security Dashboard, navigate to CONTROL PANEL > Services > Email Protection > Email Management > Security Dashboard.

Dashboard

Read the Knowledge Base article on Email Protection: Security Dashboard for more information.