This article describes the process of resetting Office Apps password for a user.

There are two options to reset Office Apps password for a user:

Note: no notification is sent about the password reset event.

Offce Apps Password reset instructions for administrators:

To reset the Office Apps password for a user, navigate to Services > Smarsh Hosted Services Office Apps and click Reset Office Apps password.

In the password reset window you need to specify the new password and click Reset Password.

Reset password

Office Apps Password reset instructions for end users:

To reset the Office Apps password as an end user, login to My Services, and navigate to Smarsh Hosted Services Office Apps.

In the password reset window you need to specify the new password and click Reset Password.

Reset Office Apps password

Password requirements:

  • Password length: 8-16 characters
  • Password complexity: Must contain 3 of the following: capitals, letters, numerals and special characters (! $ # %)