Known Issues

  1. SIP ALG is enabled and cannot be disabled.

Permanent Resolution

  1. Replace your router with a Recommended Router if you do not have one already.
    • Smarsh Hosted Services cannot setup the new router for you, but your IT or the manufacturer of your new router can help you.
    • They will need to move settings from the old to the new router to ensure your computers and other devices on the network work properly.