Original Article ID: 3420
The purpose of this article is to show all the ways to answer a call on the yealink W52 Handset
This article applies to:
This article does not apply to:
Any other phones / devices
You can answer a call in three ways:
- Using the earpiece
- Using the speakerphone
- Using the headset
*** Note: You can ignore an incoming call by pressing the Silence soft key or reject an incoming call bypressing the on-hook key.
You can also activate Do Not Disturb mode on a per-line basis to reject all incoming calls of the specified line.
Answering When Not on Another Call:
In all cases, the active call will appear on the LCD screen showing call duration and destination.
To answer a call using the earpiece:
- Press or the Accept soft key.
To answer a call using the speakerphone mode:
- Press .
To answer a call using the headset:
- With a headset connected, press the Accept soft key.
Answering when on Another Call:
If you are during an active call, an incoming call arrives on the handset, do the following:
- Press , , or the Accept soft key.
The incoming call is answered, and the original call is placed on hold.