ShareSync is a cloud service provided by Smarsh Hosted Services that allows you to sync files between multiple computers, ShareSync Web portal and mobile devices, as well as securely share them with your co-workers and external collaborators. The following article describes the mobile ShareSync client for Android devices. ShareSync Mobile is supported on Android 4 & higher.
To download and install the application, search for it in Google Play Store using the keyword ShareSync.
Note: If you are not able to login to the ShareSync mobile app, make sure AdBlock filtering on your mobile device is disabled or domain serverdata.net is added to whitelist.
- After the application is installed, it requires you to
login. Type in the email address and password and tap Log In:
Note: If you see the following 2FA prompt, this means that two-factor authentication is enabled for you by the administrator:
Read the knowledge base article on How To Use Two-Factor Authentication To Access $unite or ShareSync for more information
- From the Main Screen, you can:
- add folders and files
- under Options, switch between backed up folders (My ShareSync, Desktop, Documents), view Activity Feed, Favorites and Settings
- search in ShareSync
- refresh the page
- To add a file a folder, tap the + icon in the bottom of the page and tap
- for folders, enter the folder name and tap Add
- for files, choose the if you want to upload an existing file or take a new picture or video, and tap OK
- To move or rename file or folder tap three dots option next to an object and choose corresponding option.
Note: it is not possible to rename the folder changing only the case of the characters. Content movement from a folder owned by one user to a folder owned by another user is not possible.
- To navigate to file management, wait for it to upload and tap the file name
- You can perform the following actions with the file:
- share it by sending a link (which can also be protected)
- add it to Favorites for offline access
- open it another application (depending on the list of the installed apps on your device)
- delete it
previewof the image and text files are available in the Android App right after download.
fileavailable for preview: bmp
Note: swipe in the preview mode is available for images.
Types of file unavailable for preview:
- To share a
folder / file, tap the folder / filename for a few seconds to select it and tap the clip (Share) icon:
- To delete a
folder / file, tap the folder / filename for a few seconds to select it and tap the recycle bin (Delete) icon:
- To view the Activity feed, tap the Menu icon and tap Activity
- Activity feed contains the last 1000 Add and Modify events and Share invitations. All events are clickable (if you click on a folder, folder will be opened; if you click on a file, the page for preview/downloading the file will be opened)
- The functionality is supported on Android OS v.4.0+
- Push notifications about new shared folders will be shown in Android Notification Bar. The functionality depends on Google Services
- All events about deleted objects are filtered out from the Activity feed, so if the last 1000 events are file/folder deletions, Activity Feed will be empty
- To view application settings, tap the Menu icon and tap Settings:
You can perform the following actions:
- turn Passcode for the application on:
disable / enablePush Notifications
- clear cache
- take a ShareSync tour
- review ShareSync information
- log out
- turn Passcode for the application on:
Note: integration will work only for the Apps supporting integration on their side.
Files can be:
- exported from ShareSync when the user is working in the third party App using native Open/Attach/Add menu:
- exported to ShareSync when the user is working in the third party App using native Save/Share/Export menu (i.e. uploaded from other Apps):
Note: last 5 files from the Activity feed will be displayed in the Document provider Recent list
- For apps that support both technologies of the App-to-App integration (Action_pick & Document provider), ShareSync app be listed twice on devices on Android 4.4+. There
isno differences between these two Apps.
- Standard icons for all file types are used for both list view and gallery view in the document provider. Preview for Image files available only for Pictures uploaded from this particular device
- Activity feed contains only 1000 last events. All Deleted events are filtered out.
- There is a known issue in the Android Document provider. Steps to reproduce:
- Open the Gmail app (for example, the bug affects other apps too)
- Add attachment through the Document Provider (not cached on SD card)
- Add another attachment before
firstone has been loaded
- Press Send