To install ShareSync for Mac:

Download ShareSync application for Mac. You can download it from CONTROL PANEL > Services > ShareSync > Downloads or CONTROL PANEL > Home > Downloads. ShareSync application for Mac is also available here. 

Run the pkg file. The installation wizard window will pop up and follow the steps in the wizard:

  1. Click Continue to begin the installation
  2. Click Continue > Agree to accept the license agreement. It can also be saved or printed.
  3. Click the Change Install Location button (if needed) to change the install location. Click Install and wait while the package scripts are running
  4. Wait till the package is installed > click Continue
  5. Click Close
    Install steps
  6. Launch ShareSync. Enter your login and password > click Log In. Your ShareSync folder is ready to use.
    Enter login and password

    Note: If you see the following 2FA prompt, this means that two-factor authentication is enabled for you by the administrator:
    2fa Read the knowledge base article on How To Use Two-Factor Authentication To Access Elevate or ShareSync for more information

  7. Select device type > click Continue
  8. Select ShareSync location > click Continue
  9. Select folders to sync > click Open ShareSync
    Select folders

To upgrade ShareSync for Mac:

  1. Close ShareSync application.
  2. Run the installation of new client on the top of the existing client.

To uninstall ShareSync for Mac:

Refer to the Knowledge Base Article on uninstallation process for up to date instructions.