Original Article ID: 298

On-the-Fly Conferencing:

On the Fly Conferencing allows you to create a conference call instantly. Up to 7 people, including yourself, may participate in an On the Fly Conference. In order to create an On the Fly Conference, one of two conditions must be met:

  • You receive a call on your $Company number.
  • You place an outbound call from your $Company number.

Once one of these conditions has been satisfied, you may initiate a conference by following these steps:

  1. Touch #5. This step provides you with an outside line. All other parties will be placed on hold.
  2. Dial the number of the person to be added
  3. When the person answers the phone, either:
    • Press #5 to bring all parties together
    • Press #6 to drop the line you dialed and go back to the people on hold
  4. Repeat steps 1-3 until all parties, up to 7 total, have been added to the conference.

Billing

Each leg of an On-The-Fly conference will bill at the conference rate assigned to the customer's $Company number. In other words, a 3-way call has 3 call legs, and thus 3 x (Conference Rate) would be billed.

#5 Involving Multiple $Company Numbers

It is possible to #5 and call a second $Company phone number, however, you must wait for the other $Company number to route the call all the way to the Transfer Number, and the Transfer Number has to pick up and answer the call, before they are #5'd back into the conference.