Some services can require an SRV record to be created for your domain name.
If you have already transferred your domain to Smarsh Hosted Services name servers, you should be able to do that using your Domain Names > Domains Manager page in CONTROL PANEL.
1. Go to Domain Names > Domains Manager and click on your domain.
2. On the top of the
- fill the first Domain text field in
- set the Type to SRV
- fill the Resource Data (Points To) in
format: Priority Weight Port Target
- hit the Update Records button