This article applies to POP/IMAP mailboxes on Exchange accounts only.

Read the Knowledge Base article on How Do I Configure Mac Mail To Connect To POP/IMAP Mailbox? for Web Hosting and Custom Email accounts.

Important: to guarantee service security, we are enforcing high-grade encryption level for sending emails via POP/IMAP mailboxes. SSLv2 and SSLv3 are no longer supported. Verify that your mail clients/mobile devices are using the latest software version, and that officially supported version of Operating System is being used. 

To configure Mac Mail to connect to a POP/IMAP mailbox:

  1. In Mac Mail, go to Mail > Add Account > Add Other Mail Account > Continue
    Mac Mail
  2. Input your Full name, Primary Email address and Password of the POP/IMAP mailbox:
    Mac Mail
  3. Enter the required information in the Incoming Mail Server window: 
    • Select Account Type (POP or IMAP)
    • Input Incoming Mail Server (you can find this information on the CONTROL PANEL > Services > Mailboxes > POP/IMAP Email page, click the View Instructions button at the top of the page)
    • Input Outgoing Mail Server (you can find this information on the CONTROL PANEL > Services > Mailboxes > POP/IMAP Email page, click the View Instructions button at the top of the page).
    • User Name: Your Primary Email address
    • Password: Your POP/IMAP mailbox password
    Mac Mail
  4. Click Sign In.
  5. Select the apps you want to sync  Continue, click Done.
    Mac Mail