This article applies to Outlook for Windows clients only.
To determine if the Autodiscover service is configured properly, you may use the Test E-mail AutoConfiguration tool in Outlook.
To run the test:
- While Outlook is running, hold down the CTRL key, right-click the Outlook icon in your system tray or notification area (lower right corner of computer screen), and then select Test E-mail AutoConfiguration.
- Enter your email address and password.
- Clear the checkboxes next to Use Guessmart and Secure Guessmart Authentication. Make sure that Use AutoDiscover is selected.
- Click the Test button. It may take up to a minute before the test is complete.
The results window has 3 tabs: Results,