Once first signing
Note: Account contacts see
Get familiar with CONTROL PANEL and click Next to proceed with further steps.
Read through the agreement and check I have read and accept the above Terms and Conditions box and click Next. Only Account Owner sees this step.
Verify Contact information and provide alternate contact information to be able to recover your CONTROL PANEL password. You can also protect Account Contacts with Two-factor authentication when logging in from a new device. Read the Knowledge Base article Two-Factor Authentication For Account Contacts for more information.
Customize notifications settings to receive emails or text messages from Smarsh Hosted Services on specified occasions. Notifications types that are available depend on Account Contact's role.
Set up 3 Security questions. These questions are used by Support team to verify your identity on the call.
Answer a question about your business to help us improve your experience. Only Account Owner sees this step.
Click Finish to start using CONTROL PANEL to create users, enable services, open and view support tickets, etc. Read the Knowledge Base article on What Is CONTROL PANEL? How Does It Work? for more information.