Please follow the steps below for a message in question:
- On a BlackBerry device, hold down the ALT button and type “view”.
- As a result, you will see RefID (Reference ID) and other message details on the screen.
Example of a RefID: -1406576098
Additional information that becomes available:
- FolderID (example: -3 for Inbox)
- Service book using which the message was downloaded (example: “Desktop (Secure)”)
- Folder (example: “Inbox”)
- Message Status (example: “Opened”)