Desktop clients can be updated:

Automatic Update

Windows: Updates are automatic for Windows clients version 2.06+ without any end-user activity. 

Mac: Updates are automatic for Mac clients version 2.10+ without any end-user activity.

Read the Knowledge Base article on ShareSync: How Do I Check Client Version? for more information.

Manual Update

To manually update the client, if it wasn't updated automatically:

  1. Download the latest version from the WebApp
  2. Launch the app
  3. Follow the installer's instruction. Read the Knowledge Base articles on ShareSync: Windows Client Installation and ShareSync: Mac Client Installation for more information.

Important: Account owners receive a weekly e-mail notification with a list of clients, which have been active for the past 30 days and have not been updated to the latest version of ShareSync.  It is aimed at alerting administrators to keep the end-user apps up to date. 

Note: To disable notifications, please contact Support.