The Unlimited Conferencing service allows you to set up calls that multiple participants can dial in to join, using an access code.  Participants dial the phone number that is provided for the Unlimited Conferencing: either 1.650.399.4222 or  1.888.833.8895, and enter a conference access code.

Notes:

  • Users who have Hosted PBX service enabled can also access Unlimited Conferencing by dialing extension 999 instead of dialing the conference bridge number. This extension is reserved for Unlimited Conferencing.

Creating an Unlimited Conference

 To create a new Unlimited Conference:

  1. Log in to CONTROL PANEL and navigate to Services > Unlimited Conferencing.
  2. Click the Create New Conference button.
  3. Enter a display name for the new conference.
  4. Choose the type of access for participants:
    • Open - Participants are added to the conference as soon as they join and enter the access code.
    • Moderated - Participants are added to the conference only when the moderator joins and enters the Moderator PIN.
      If you choose moderated access, you can specify the PIN number to use.

The access code for participants is generated automatically.

Modifying an existing Unlimited Conference

To change the settings of an existing Unlimited Conference
:

  1. Log in to CONTROL PANEL and navigate to Services > Unlimited Conferencing.
  2. Click the display name of the conference bridge you want to modify.
  3. Change the settings as necessary:
  • Display name.
  • Access code.
    Note that you cannot specify the access code for a conference; it is generated
    automatically. You can only reset it to a new one.
  • Access type:
    • Open - Participants are added to the conference as soon as they join and enter the access code.
    • Moderated - Participants are added to the conference only when the moderator joins and enters the Moderator PIN.
  • Moderator PIN number (for moderated access only).

Sharing a conference

To share a conference among multiple people, a department, or your entire organization, you can enable a resource mailbox for a conference bridge. This is the best way to manage scheduling for conference calls.

Unlimited Conferencing commands

The following conference commands are available for the moderator:

  • ** = help for list of commands
  • ## = mute all line except moderator
  • 99 = unmute all lines
  • *4 = lock the conference
  • *5 = unlock the conference
  • *6 = mute your line
  • *7 = unmute your line
  • *8 = to continue the conference after moderator hangs up