If you download Outlook 2007/2010/2013/2016 from CONTROL PANEL, the Outlook key is sent to the email address you used for logging in to CONTROL PANEL.

If you download Outlook 2007/2010/2013/2016 from My Services, the key is sent to the email address you used for logging in to My Services.
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If you do not see the email with the product key, please contact Technical Support to get it.