Important: Microsoft has disabled opportunity to view shared Contacts via OWA. In order to view shared Contacts you need to use Outlook mail client.

If another Exchange user has shared a folder with you (for instance, you were given permissions to view someone's Calendar folder), you can view the folder in Outlook Web Access. Follow the instructions below for your version of Exchange.

For Exchange 2010 customers

Log in to your mailbox in Outlook Web Access

To open a shared Inbox:

  1. Right-click your mailbox name in the left pane and choose Open Other User's Inbox

  2. Click Name to select the person who shared their Inbox with you

  3. Click OK to open the shared Inbox

To open a shared Calendar:

  1. Switch to the Calendar
  2. In the left pane, right-click My Calendars and choose Add calendar

  3. Click Name to choose the person who shared their calendar with you
  4. Click OK to view the shared calendar in the Reading Pane

For Exchange 2013/2016 customers

Log in to your mailbox in Outlook Web Access

To open a shared Inbox:

  1. Right-click your mailbox name in the left pane and click on Add shared folderAdd shared folder
  2. Enter email address or username of the user that shared folders with you > click on AddAdd folder
  3. The mailbox will appear in the left pane under the folder list.

    Folder list

    In case specific folders were shared with you by another user, you will be able to see only the folders for which you have been granted access.

The shared mailbox will appear every time you log in to Outlook Web Access.

In case you want to remove it from the list of folders, right-click the mailbox name in the left pane and click on Remove shared folder.

Remove shared folder

To open a shared Calendar:

  1. Switch to the Calendar
  2. In the left pane, right-click My Calendars and click on Open calendar
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  3. Enter email address or user name > click on Open
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